Terms & Conditions
Your pets
During our initial visit
we will complete our inquiry form & agreement for SpeediePAWS to act in the best interests of your pet.
Dogs must be sociable with other
dogs & children.
We only take fully house trained & reasonably well behaved dogs for walking, daycare
& home boarding. We do not take aggressive dogs or dogs with serious behavioural problems.
We must be informed in advance of any traits or problems your dog may have. Failure
to do so may result in the cancellation of your booking & loss of deposit / payment.
Walking
There maybe occasions when
the walk will have to be cut short, due to extreme weather conditions ie heat, thunder storms, for the safety of the
dogs & or walkers.
All dogs boarding with us will wear SpeediePAWS identity tags.
Dog walking off the lead will only be undertaken once we are happy that it is safe
to do so. Initially dogs will be walked on the lead, until sufficient recall is established & safety can be maintained.
In the unlikely event of the dog not responding well to the walker & or other dogs,
SpeediePAWS reserves the right to cancel the contract with immediate effect. Any advance payments will be refunded.
Equipment
Bedding, leads, treats & food need to be provided by the owner
as appropriate.
Vaccinations
Dogs must have up to date vaccinations, worm & flea treatment, be in general good
health & be registered with a local vet.
Damage to SpeediePAWS property
The client is responsible for any unreasonable damage
to property whilst the dog is on the premises of Speediepaws, payment for any repairs / replacement of property must
be settled at the end of the boarding period.
Insurance
SpeediePAWS has Public Liability insurance, which covers boarding, pet sitting, walking,
care & custody whilst in our control. We will not be held liable for any loss, injury or death to a pet either inside
or outside of the home whilst in our care. Where possible clients should have their own insurance.
Vet details
Whilst your pet is in our care the client is responsible for any veterinary bills, no matter
how they are incurred,
In
the event of an emergency we will make every attempt to contact the owner, or your emergency contact given to us during
our initial visit. However SpeediePAWS will reserve the right to make decisions regarding the welfare of the pet in the
owners absence. The owner will be responsible for any payment of vet fees with or without a verbal agreement
Female
Unfortunately we cannot take female dogs in season for walking
or boarding.
Deposit
A deposit of 50% will be required for all advance bookings,
with the balance being paid at key collection or after the visit. Weekly monthly or long term contracts must be paid for in
advance.
Cancellations
If a cancellation occurs with over 30 days notice the whole deposit & payment will be
refunded. If it is less than 30 days notice the deposit / full payment will be non refundable.
We reserve the right to cancel
at minimal notice, deposits/ payments will be refunded in full.
